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Frequently Asked Questions: Where is the Clinic
located?
We are located at the Northeast corner of Cherry and Kimbrough. Need
Directions? Here is a map.
Where
do I park while I am at the Clinic?
Visitor parking is available at the Professional Building which enables you to
park in the parking lot east of the building, or across Cherry south of the Professional
Building. Parking permits will be sent to you by mail, or may be obtained from the
receptionist in the Clinic, for your use while at the Clinic. Please be sure to
display your permit on the dash of your vehicle while parking in the lot.
Do I need a referral?
Although
we receive many referrals from physicians, teachers, orthodontists and other
professionals, a referral is not necessary.
To
whom do I talk regarding my/my child’s treatment program?
The clinical
supervisor is directly responsible for treatment and can answer questions you might have
regarding the program. If you desire to have a conference, please mention this to the
student clinician, or leave a message at the Clinic office for the supervisor so that an
appointment may be arranged.
To whom do I speak
regarding financial assistance?
Please talk with the Clinic Director
regarding any questions about a fee adjustment.
How often can I expect
to be billed for services?
Billings are sent
at the end of each month by Missouri State Financial Services. In addition, an itemized statement
for insurance purposes will be sent monthly by the Clinic.
Where can I go to make
payments?
The Missouri State
Bursar’s Office will receive payments at any time during regular business hours (8:30
a.m. to 4:30 p.m.) or by mail to the Bursar’s Office or the Bursar’s Drive-Thru
Window at 700 E. Elm.
If I am going to be
late or absent, whom do I notify?
Please call the
Clinic (836-5275) as soon as possible to notify us of your absences or delay.
How do I obtain a parking permit?
Parking permits will be sent to you by mail, or
may be obtained from the receptionist in the Clinic, for your use while at the
Clinic. Please be sure to display your permit on the dash of your vehicle while
parking in the lot. |
